Teller Job Description Daily responsibilities: Customer Service: · Exceptional appearance and verbal communication with coworkers and customers · Questions/Concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc. · Customer relationships · Knowledge in various programs: gold teller, CIM, etc · Completing required ongoing training via internet or internal · Knowledge in bank policies, procedures, and Regulatory rules Processing Transactions: · Deposits / Withdrawals / Transfers · Check cashing · Loan payments Interest payments Principal increase/decrease Payoffs Fees : late, legal, etc · Night drop / Mail · Safe Deposit Box payments · Commercial change orders · Various General Ledger postings and Journal Entry’s · Issuing Cashier Checks (internal and customers) Balancing/Audit: · Responsible for their own cash drawer and balancing with the teller system. · Responsible for their checks received and balancing with the teller system. · Maintaining their cash drawer not to exceed the daily limit · Buying / Selling cash to/from vaults · Responsible for securing cash, coin, negotiable items at all times · Various dual control procedures Other tasks as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed