Teller

AMPLIFY CREDIT UNION • Cedar Park, TX

40d • $20 • Onsite

About The Position

As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reason we’ve been named a Top Workplace by the Austin American-Statesman six years in a row. We’re also proud to say that we’re the only full-service financial institution that doesn’t have deposit fees of any kind. We’re looking for teammates who are inspired by our mission and ready to grow their careers. As they do, our employees can expect Amplify to uphold our commitments to culture, community, inclusion, and more.
Position Summary
The Teller position is the face of Amplify, responsible for making members feel welcomed, by answering pertinent questions, promoting credit union products and services and by providing exceptional customer service.

Requirements

• High School diploma or General Education Degree (GED).
• Must be bondable.
• To perform this job successfully an individual should have knowledge of the use of a personal computer, Microsoft Office products (Word, Excel, Teams, etc.), and the use of a telephone. Knowledge and use of a 10-key is helpful.
• Must be able to work a flexible work schedule, including weekends.
• Must have or quickly obtain working knowledge of Credit Union’s products & services, policies, standard operating procedures, and State and Federal regulations.

Responsibilities

• Process basic member transactions, to include deposits, withdrawals, transfers, loan payments, etc.
• Assist members with basic account and loan inquiries.
• Manage cash drawer effectively and within established guidelines.
• Educate members regarding Amplify’s remote delivery channels – such as online banking and mobile deposit – and promote their use for member convenience.
• Resolve moderately complex member situations with tact and diplomacy; communicate in a professional manner.
• Exercise good judgment to make sound decisions that help members and support organizational objectives.
• Upholds credit union policies and procedures and champions organizational culture both internally and externally.

Benefits

• Medical, Dental, and 401(k) programs for team members.
• Customized volunteer opportunities with our signature partners (Saint Louise House, Caritas of Austin, and the American Red Cross).
• Additional paid time off for volunteer-related activities.
• Undergraduate and graduate tuition benefits for eligible full-time and part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees