Teller

Guaranty Bank & Trust • Iuka, MS

just now

About The Position

The purpose of this job is to satisfy the bank customers by providing exceptional customer service through the processing of a variety of cash and non-cash transactions and meeting the needs of customers by referring them to appropriate departments in the bank. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations can be made to help enable qualified individuals with disabilities to perform the essential functions.

Requirements

• High School Diploma or equivalent.
• None

Nice To Haves

• Post –secondary certificate or degree, experience will be considered.
• 1 to 2 years of experience in banking or a related area.

Responsibilities

• Provide exceptional customer service, efficiently and tactfully, to assure customer satisfaction.
• Perform all paying and receiving teller functions.
• Responsible for the safekeeping of any cash or cash equivalent in their possession.
• Receive and process night deposit bags.
• Open, balances, and replenishes ATM as assigned.
• Sell and process gift and travel cards. Maintain log and inventory.
• Assist customers with entry/departure to safe deposit boxes.
• Provide services to existing customers; Answers customer inquiries.
• Initiate and follows-up research request.
• Assist in soliciting new loans and deposits.
• Assist with teller balancing as needed.
• Ability to work on Saturday rotation schedule.
• Ensure bank is in compliance with federal banking regulations including, but not limited to Bank Secrecy Act, OFAC, Community Reinvestment Act, American with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, the Federal Reserve’s “lettered” regulations, and Teller roles and responsibilities relating to each act.
• Represent Guaranty Bank & Trust Company professionally, efficiently, and tactfully.
• Acknowledge and greet customers with a smile, call customer by their name, ask if they need any additional assistance, thank customer at end of every conversation.
• Ensure continuing development of professional relationships with management and colleagues.
• Follow all bank policies and procedures.
• Answer and assist incoming callers with questions and requests, subsequently route callers, as appropriate.
• Receive incoming bank visitors and assist in directing them appropriately.
• Proficient computer skills
• Oral and written communication skills
• Flexible and able to multitask
• Ability to work in a team environment
• Must be motivated and able to work independently
• Must be able to deal effectively and tactfully with customers and co-workers
• Strong organizational skills
• Ability to meet and greet the public in a professional manner
• Follow all bank policies and procedures
• Provide assistance to other departments as needed.
• Perform other duties that may be assigned and requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees