Teller- Pinellas Branch

Citizens First BankThe Villages, FL
10d

About The Position

Citizens First Bank is hiring for a Teller for our Pinellas Branch! As a Teller at Citizens First Bank, you'll deliver exceptional customer service at the teller window while efficiently handling a range of retail banking transactions. You will maintain control of cash, perform various teller-related operational tasks, display a positive upbeat demeanor, all while meeting all CFB Teller Standards and adheres to compliance requirements.

Requirements

  • High school diploma or equivalent required, six months in a customer service/retail environment.
  • Must be able to withstand varying degrees of stress, must be able to attend work regularly and on time and perform the requirements of the position with little supervision.
  • Must have the ability to meet and greet internal and external customers in a professional, positive manner, ability to communicate effectively, ability to be function as a member of a team including participating in branch activities and displaying positive behavior.
  • Must have basic computer skills using Microsoft Office (Outlook, Word, Excel), good typing skills and skilled in using a 10-key calculator.

Nice To Haves

  • Previous teller experience in a banking or related environment or at least six months-one year of cash handling.

Responsibilities

  • Follows the Bank’s CIP to obtain assurance that the customer is properly identified
  • Queries the customer(s) stated purpose/reason/objective for conducting transactions, such as wires and large cash deposits or withdrawals or other transactions requested by the customer
  • Reports any unusual or suspicious customer activity to BSA, Compliance and/or Security
  • Maintains security of the working environment while meeting CFB Teller Standards. This may include, but is not limited to, balancing daily with minimal differences and/or errors and adherence to all CFB Teller Policies and procedures
  • Processes a variety of transactions including, but not limited to, general paying and receiving items, utility payments and foreign and consignment items in accordance with CFB policy and procedure
  • Adheres to all compliance requirements including, but not limited to, preparing Currency Transaction Reports and placing appropriate holds 7. Further assists customers by listening to their needs, identifying products/services that meet or exceed those needs and directing them to the appropriate department or individual (i.e., loans, new accounts, trust, investments, etc.)

Benefits

  • Citizen’s First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K , and generous vacation allowance.
  • All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building.
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