Teller - Portland

Old Hickory Credit Union•Portland, TN

12d•Onsite

About The Position

Join a Team that Treats You Like Family—and Works Together to Make a Positive Difference At Old Hickory Credit Union, we’re more than just a financial institution – we’re a close-knit team that’s been serving our neighbors since 1934. We’re passionate about providing exceptional member service and building genuine connections with our members. For over 90 years, our employees have been the heart of everything we do, and we’re committed to helping them learn, grow, and succeed. What’s great about working at OHCU: Competitive pay and a robust benefits package Paid on-the-job training to help you succeed starting day one Career growth opportunities within a stable, community-driven organization A welcoming workplace where your contributions truly matter We’re currently looking for an outgoing, dependable, and service-focused Teller to join our Portland branch. In this full-time role, you’ll be the friendly, smiling face that greets members, assists with transactions, and helps make their day a little brighter, all while being part of our mission: “Making a Positive Difference in our Neighbors’ Lives”. If you’re ready to work with a team that values integrity, compassion, and community, we’d love to meet you! This isn’t just another position – it can be your opportunity to build a future you’ll be proud of. Are you ready to take the next step in your career? Typical working hours: 7:50 AM - 4:00 PM Monday-Thursday, 7:50 AM - 5:00 PM Fridays plus time to wrap up and close, which varies by day

Requirements

Strong communication skills to interact with members and colleagues in a professional manner
Experience in use of PCs (Windows computers), calculators, and other office equipment
Prior experience in a customer service role is preferred
Prior experience in a cash handling role is preferred
High School diploma or equivalent
Able to pass a background check and a drug screen
Candidate must successfully pass an employment credit check. Any current delinquencies or bankruptcies still showing on the credit report may result in failure of the check. The review may include, but is not limited to, past due items, late payments, unpaid charge-offs, collections (non-medical), judgments, bankruptcies, repossessions, and foreclosures.

Nice To Haves

Bilingual (Spanish) is a plus
Prior experience in a customer service role is preferred
Prior experience in a cash handling role is preferred

Responsibilities

Provide exceptional service to all OHCU members
Process accurate financial transactions involving cash and checks with a high level of professionalism and confidentiality
Balance a teller drawer daily
Assist members with inquiries and problem resolution in a timely manner
Perform basic account maintenance on member accounts
Scan work and documents along with other daily responsibilities
Offer/suggest products and/or services to members
Must be outgoing and able to have discussions with our members regarding their needs
Team player who can collaborate effectively with colleagues
Strong attention to detail
Ability to work efficiently in a fast-paced environment (especially during peak times)
Punctual and reliable
Perform other duties as assigned