Teller- Walhalla, SC

FitzGerald Financial Group - Division of TowneBank Mortgage • Walhalla, SC

10d

About The Position

The Bank Teller is responsible for providing excellent customer service, conducting financial transactions accurately, and promoting bank products and services. The ideal candidate should possess strong interpersonal and communication skills, attention to detail, and a solid understanding of banking procedures.

Requirements

• Must be a high school graduate or equivalent.
• 1 year of teller experience or 1-2 years of experience and/or customer service experience, including cash handling.
• A general knowledge of basic mathematical calculations and techniques is required.
• Must have a valid driver’s license for the state in which they reside.

Nice To Haves

• Knowledge of Jack Henry or other similar experiences will be beneficial.
• Experience in Jack Henry or similar platforms is beneficial.
• An overall knowledge of typical bank-related products and services will be a plus.

Responsibilities

• Customer Service: Greets customers in a friendly and professional manner, understanding their needs, and providing appropriate solutions. Assist customers with account inquiries, deposits, withdrawals, and other general banking transactions. Maintains a higher level of customer satisfaction by promptly resolving any issues or concerns.
• Cash Handling: Accurately counts, receives, and disburses cash, checks, and other financial instruments. Ensures the cash drawer balances at the beginning and end of each shift, following the bank's cash handling policies and procedures.
• Transaction Processing: Performs various banking transactions, such as deposits, withdrawals, loan payments, money orders, and traveler's checks. Ensures all transactions are processed accurately, efficiently, and in compliance with regulatory requirements.
• Recognizes and using cross-sales opportunities to generate qualified referrals.
• Has responsibility for following regulatory requirements, including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering or other unlawful activities.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED