Teller

CENTRAL BANCOMPANY, INC. • Springfield, MO

30d

About The Position

The Teller works in a fast-paced, fun environment with opportunities for
advancement. Tellers provide a variety of teller account services such as
handling deposits, withdrawals, payments, greeting customers and maintaining
accounts. The candidate should provide a professional image and be the face and
voice of our company. This is a great opportunity for the right candidate to
work in a relationship business; get to know customers and genuinely care about
their financial well-being by providing solutions to meet their needs.

Requirements

• High school Diploma or GED Certificate
• Cash handling and/or customer service experience preferred
• Basic math skills, PC and typing skills, and the ability to count U.S. currency required
• Basic 10-key skills. Typing 25 wpm.
• Attention to detail and high degree of accuracy required
• Ability to maintain regular and punctual attendance
• Ability to read, write, and speak English. Effective oral and written communication skills
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner
• Look for sales and referral opportunities in a "needs based" selling environment
• Must possess good judgment skills and the ability to handle confidential information
• Ability to work quickly and accurately, to analyze information and make decisions
• Willingness to assume additional responsibilities/duties/projects as they arise
• Ability to operate teller and office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, automatic currency counter, coin machine, check coder, and security devices
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations. Demonstrate quality customer service by incorporating the Legendary Service Standards.
• Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. Make referrals to other lines of business for traditional and non-traditional products and services. Actively participate in the branch sales program and goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees