Teller (Part-Time)

IH Mississippi Valley Credit Union•East Moline, IL

2d•$15 - $16•Onsite

About The Position

IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry. As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our East Moline, Illinois location, however regional travel to assist other branch locations may occasionally be required.

Requirements

High School Diploma or equivalent, additional education in finance, business or related field is a plus.
Relative experience in customer support, problem solving and providing quality service is preferred.
High level of integrity and commitment to exceptional member service with genuine desire to help others.
Ability to build rapport quickly, actively listen and develop strong member relationships.
Strong attention to detail skills and commitment to accuracy.
Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.

Responsibilities

Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.
Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily.

Benefits

Outstanding training; We are committed to learning new skills and growing personally & professionally
Competitive compensation
401(k) with company match and profit sharing
Paid time off with paid holidays
Life Insurance
Paid Community Volunteering
Education reimbursement
Fitness reimbursement
Health insurance including dental and vision
Flexible Spending Accounts & Health Savings Accounts
Employee Assistance Program (EAP)
Access to fitness center