Floater Teller

HEBRON SAVINGS BANK•Fruitland, MD

About The Position

The primary responsibility of the Teller is to complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers and ensuring that bank procedures and safety policies are followed. The Floating Teller will be based at a home branch but will travel to other branches as needed to assist with staffing needs as required.

Requirements

Excellent customer service skills;
Aptitude in general math;
Professional and friendly demeanor;
Trustworthy and act with integrity;
Strong verbal communication skills.

Responsibilities

Ensuring customers are served promptly and efficiently in accordance with established bank policies and procedures;
Maintaining up-to-date knowledge on bank policies, procedures, including BSA training, to ensure compliance;
Cashing checks and disbursing funds after verifying signatures and sufficiency of funds to support withdrawals in accordance with bank policies;
Accepting deposits, confirming accuracy of transaction;
Preparing, verifying, issuing, and other negotiable items in compliance with bank policies;
Following bank procedures, by entering all transactions in bank’s teller system as they occur and producing customer receipts as appropriate;
Maintaining the accuracy and security of all negotiable items, such as cashier’s checks.
Accurately balancing cash drawer daily in compliance with bank procedures;
Becoming and maintaining general knowledge of bank products and services to help in identifying opportunities promote and share information with customers who may find those services beneficial;
Cross-training in other duties on a regular basis to facilitate branch harmony and teamwork; this includes: balancing the ATM and cash dispenser, and ordering branch supplies;
Properly utilizing branch equipment safeguarding against financial loss to the bank or personal injury to customers or employees;
Participating in required compliance training and insuring compliance with all regulations that apply within the scope of the position. Supervisors have day-to-day oversight responsibility for ensuring compliance with regulatory laws as they relate to functions within their departments;
Maintains comprehensive knowledge of bank policies, procedures, including BSA training, to ensure branch operates in compliance at all times;
Performs other duties necessary to meet the goals and objective of this position.