Teller, Greenwich

Arrow Financial CorporationGreenwich, NY
8d$18 - $21Onsite

About The Position

As a Teller in our Greenwich, New York office, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, assisting staff and supervisors with functions relative to the daily operation of the Branch.

Requirements

  • High School Diploma or equivalent required
  • 2 years of experience in customer service, cash handling, or retail sales preferred
  • Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management
  • Quality customer service skills; friendly, helpful attitude and patient attentiveness
  • Ability to remain detail-oriented while following procedures and providing good customer experience
  • Demonstrated ability to complete multiple tasks while staying aware of surroundings
  • Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity
  • Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking related software
  • Must be able to travel to various branches as needed
  • Will work rotating Saturday schedule

Responsibilities

  • Provide consistent, outstanding customer service by anticipating and reacting to customer needs
  • Process transactions accurately and efficiently
  • Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate
  • Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
  • Balance cash drawer and adhere to established cash limits
  • Open deposit accounts for customers
  • Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments
  • Adhere to applicable federal regulations and Company policies and procedures

Benefits

  • Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
  • Medical, Dental, and Vision Insurance and Flexible Spending Plan
  • Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
  • Education and Tuition Reimbursement
  • Employee Assistance Program for our employees and their immediate family members
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