Teller - East Greenbush Branch, NY

Trustco Bank•Town of East Greenbush, NY

1d•Onsite

About The Position

Provides above standard customer service. Accurately and efficiently completes customer transactions. Responsible for following and adhering to all bank operational and security policies and procedures including compliance and privacy policies and procedures to maintain customer confidentiality. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor. Accepts deposits, verifying cash and endorsements and issue receipts. Cashes checks. Cross-sells the Bank’s products and services. Process credit card payments. Issues money orders and bank checks. Accepts loan payments. Process night deposit bags. Admits customers to safe deposit boxes. Answers customer inquiries and provides balances. Balances transactions at end of the day and verifies cash totals. Balances Automated Teller Machines. Maintains reports and logs for record retention. Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses.

Requirements

High School Diploma or equivalent education or experience.
Customer service experience.
Cash handling experience
Effective verbal communication skills.
Well organized with the ability to manage multiple tasks.
Ability to work well in small groups.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus.
Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures.
Ability to effectively present information and respond to questions from groups of managers and customers.
Ability to lift 10 to 20 lbs.
Must be able to stand for long periods of time.
Must have dexterity to handle money.
Must use hands to operate office machines.
Ability to communicate both in person and/or by telephone.

Nice To Haves

Previous banking experience.

Responsibilities

Accepts deposits, verifying cash and endorsements and issue receipts.
Cashes checks.
Cross-sells the Bank’s products and services.
Process credit card payments.
Issues money orders and bank checks.
Accepts loan payments.
Process night deposit bags.
Admits customers to safe deposit boxes.
Answers customer inquiries and provides balances.
Balances transactions at end of the day and verifies cash totals.
Balances Automated Teller Machines.
Maintains reports and logs for record retention.
Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses.