This position is responsible for performing banking transactions for Bank customers.
Requirements
Satisfactory credit and criminal background check.
Proficient in basic personal computer operations.
Able to type efficiently.
Able to count large sums of money by hand.
Good verbal and written communication skills, attention to detail, organization skills, can-do attitude, problem solving skills, decision-making skills sense of urgency, and strong work ethic.
Responsibilities
Processes customer transactions with professionalism and courtesy.
Handles customer complaints and works through these sensitive issues to resolution.
Performs data entry to complete reporting requirements.
Ensures that currency and coin requirements, limitations, regulations and provisions are maintained.
Maintains a positive working relationship with customers and co-workers.
Know the identity of your customer to reduce fraud and risk of loss to the Bank.
Demonstrates knowledge and expertise of basic teller functions
Supports the Companys overall mission, standards, and confidentiality guidelines.
Performs data entries for loan input.
Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes.
Maintains strict confidentiality guidelines in accordance with Bank policy.
Maintains strict control and security of cash under your supervision.
Maintain policy and procedures as defined by Management.
Cross-sell products and services.
Assist with customer phone calls in a timely and courteous manner.
Performs other duties as required by management.
May participate in a wide variety of special assignments.