Teller - Full Time in Ottawa, IL

American Commercial Bank & Trust•Ottawa, IL

27d•Onsite

About The Position

First National Bank of Ottawa (a division of American Commercial Bank & Trust) is currently seeking candidates for a Full-Time Teller. The Teller services bank clients with a variety of banking transactions, such as processing deposits and withdrawals, providing account balance information and referring clients to other departments and services within the Bank. Tellers will also assist with other operational duties, such as balancing the vault, scanning documents, and processing transactions for internal departments. Personalized service and accuracy in handling cash and transactions is a hallmark of the Teller role. This is a FT position, approx. 40 hours per week. We are seeking candidates who are available to work Monday through Friday, 8:30am to 5:15pm, and occasional Saturdays from 8:30am to 12:15pm. The incumbent in this role will work in the Main Branch office in downtown Ottawa, along with the three other Ottawa Branch locations, so candidates must be flexible and enjoy working with a variety of colleagues and clients.

Requirements

Minimum of a High School Diploma or equivalent.
At least one-year prior Bank Teller experience is preferred; will also consider candidates with 2+ years of higher-order customer service experience, which includes cash handling and balancing and client problem-solving.
Excellent face-to-face client servicing skills, including both verbal and written skills.
Solid math aptitude and counting skills.
High level of dependability, reliability, and flexibility.
Strong collaborator.

Responsibilities

Process teller transactions, including deposits, withdrawals, purchase of monetary instruments, and other teller line requests.
Follow all teller line operational procedures and protocols, to ensure accurate balancing of teller drawer, cash vault, ATM, and ensuring the safe and secure handling of all negotiable instruments.
Participate in ordering cash and preparing shipments of cash to armored car delivery service.
Participate in opening and closing procedures of the branch, following all dual control protocols.
Follow the Bank's protocols for procuring identification when processing transactions.
Assist with other operational tasks and projects as needed, such as scanning documents.
Stay current on fraud prevention information and maintain regular compliance and regulatory training.
Participate in community events as they are presented and represent the Bank in a positive and engaging manner.
Adhere to all Bank policies, including the Code of Conduct and Conflict of Interest policies.