Teller

CREDIT UNION 1•Sauk Rapids, MN

5d•$17 - $20•Onsite

About The Position

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2025 We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off. Join the Credit Union 1 Team If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path. Top reasons to begin a career at Credit Union 1: Get paid for NOT working 14 holidays each year! Paid Time Off (PTO) begins accruing day one of employment Tuition reimbursement for approved courses (after 1 year) Free Employee Assistance Program (EAP) Livongo Diabetes Management Program Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development. Excellent benefits packages including: Medical PPO insurance High Deductible Health Plan (HDHP) and Health Savings Account (HSA) Dental & vision insurance Life, AD&D, short and long-term disability insurance (100% company paid) 401(k) retirement and profit-sharing plan (must be 20 years old) Free Teledoc 24/7 Physician Services Pet Insurance Paid Family Medical Leave (When FMLA Eligible) Being part of a team providing services with the goal of improving the ongoing economic well-being of our members. Exclusive interest rate reduction for qualifying loan products. The Job at a Glance Provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service. Assertively executes cross selling with members and potential members to increase growth. This position requires accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, and/or any other request from members. Accommodates staffing needs throughout the branch platform as required. A Typical Day Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates. Process member transactions accurately and efficiently while maintaining a balanced cash drawer. Perform member servicing requests such as issuing debit cards and check ordering. Remain updated and adhere to protocol and procedures for fraud, check holds and check negotiability Assist members with closing accounts, respond to members’ requests, resolve issues, problems, complaints and/or direct them to the appropriate person for specific information and assistance Promote the credit union’s products and services based on member needs and identifying opportunities; actively participate in developing new business for the credit union Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals. Maintains knowledge of all Credit Union 1 products, services, and procedures while staying informed of all policy and procedural changes. Maintains member confidence and protects credit union operations by keeping information confidential. Performs other duties as necessary or directed. Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.

Requirements

High school diploma or equivalent
Good figure aptitude
Detail oriented and organized.
Ability to work independently and in a team environment.
Professional manner and appearance
Experience with the public.
Good communication and service skills
Proven sales experience or abilities

Responsibilities

Provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service.
Assertively executes cross selling with members and potential members to increase growth.
Accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, and/or any other request from members.
Accommodates staffing needs throughout the branch platform as required.
Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.
Process member transactions accurately and efficiently while maintaining a balanced cash drawer.
Perform member servicing requests such as issuing debit cards and check ordering.
Remain updated and adhere to protocol and procedures for fraud, check holds and check negotiability
Assist members with closing accounts, respond to members’ requests, resolve issues, problems, complaints and/or direct them to the appropriate person for specific information and assistance
Promote the credit union’s products and services based on member needs and identifying opportunities; actively participate in developing new business for the credit union
Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.
Maintains knowledge of all Credit Union 1 products, services, and procedures while staying informed of all policy and procedural changes.
Maintains member confidence and protects credit union operations by keeping information confidential.
Performs other duties as necessary or directed.
Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.

Benefits

Get paid for NOT working 14 holidays each year!
Paid Time Off (PTO) begins accruing day one of employment
Tuition reimbursement for approved courses (after 1 year)
Free Employee Assistance Program (EAP)
Livongo Diabetes Management Program
Career growth opportunities it's our philosophy to promote from within whenever possible.
Credit Union 1 is committed to your success and professional development.
Medical PPO insurance
High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
Dental & vision insurance
Life, AD&D, short and long-term disability insurance (100% company paid)
401(k) retirement and profit-sharing plan (must be 20 years old)
Free Teledoc 24/7 Physician Services
Pet Insurance
Paid Family Medical Leave (When FMLA Eligible)
Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.
Exclusive interest rate reduction for qualifying loan products.