Teller I - Maplesville

MARION COMMUNITY BANK•Maplesville, AL

23h•Onsite

About The Position

Through unmatched service and innovative solutions, Marion Community Bank helps make financial success achievable for all customers. For over 90 years, we have been a cornerstone of financial trust and service in the communities we serve. The bank is currently seeking a Teller to join our team! This is a full-time, in-office position based at our Maplesville Branch location. The position generally follows a standard schedule of Monday through Thursday, 8:00 AM to 4:30 PM and Friday, 8:00 AM to 5:00 PM; hours may vary based on business needs. The Teller role is responsible for providing high-quality customer service and efficient transaction processing while maintaining compliance with all bank policies and procedures. Key responsibilities include: Leadership: Proactively seek personal and professional growth opportunities; maintain a growth mindset. Promote and support bank-wide initiatives with enthusiasm and a team-first attitude. Foster positive, supportive relationships with both branch staff and inter-departmental teams. Sales & Service Deliver exceptional customer service by consistently demonstrating the Marion Community Bank Promise. Answer incoming calls using MCB’s phone protocol; provide warm and professional call transfers. Build and maintain deep knowledge of all bank products and services; take initiative in staying informed.

Requirements

1–2 years of cash handling or customer service experience required; banking experience preferred.
High school diploma or equivalent required.
Strong attention to detail and accuracy.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment while maintaining professionalism and accuracy.
Basic computer proficiency; experience with banking software is a plus.

Nice To Haves

banking experience preferred.
experience with banking software is a plus.

Responsibilities

Process daily customer deposits and withdrawals, ensuring proper identification and signature verification.
Issue money orders and accurately record each transaction in the designated logbook.
Buy and sell currency to and from the vault as needed.
Open and process mail transactions in accordance with bank procedures.
Process night drop deposits efficiently and accurately.
Prepare and verify incoming and outgoing vault shipments.
Complete Currency Transaction Report forms when applicable.
Accept loan payments and safety deposit box payments from customers.
Assist customers with reordering debit cards and resetting online banking passwords.
Process cash advance transactions in compliance with bank policies.
Review daily cash item reports and general ledger entries.
Prepare the daily teller balancing report.
Complete all the required training assignments by the specified deadlines.
Support Relationship Bankers with administrative tasks as needed.
Perform other duties as assigned by management.