Teller

Farmers State Bank•Hiawatha, IA

12d

About The Position

Performs teller duties, both routine and complex accurately and professionally. Assists with customer inquiries/problem solving. Willingly rotates between locations, as needed.

Requirements

High School Diploma Required
2 to 3 years of related cash handling experience and/or training
Thorough product knowledge
Skill in operating personal computer and various software packages
Good communication skills, both verbal and written
Sales skills
Understanding of regulatory compliance
Flexible and open to change
Ability to maintain confidentiality

Responsibilities

Receiving and processing Teller transactions accurately and timely.
Follows Bank procedures.
Cross sells and/or refers Bank products and services.
Interacts with customers to identify their needs.
Works with appropriate areas of the Bank to refer customers.
Verifies and balances assigned cash drawer.
Assists in reconciling errors or discrepancies for self and other tellers.
Maintains adequate cash drawer limits as required by Bank policy.
Provides outstanding customer service for all types of customer inquiries and transactions. Includes accurate, professional, efficient service to all customers.
Opens night deposit vault and ensures contents are processed using dual control at all times.
Services ATM and processes ATM deposits.
Rents/grants access to safe deposit boxes.
Compliance with bank policies and procedures and federal and state laws/regulations.
Other duties as may be assigned.