Teller

Sage Capital Bank•Gonzales, TX

About The Position

Community Bank seeking a highly motivated and detail-oriented individual to join our team as a Bank Teller. The ideal candidate will possess strong customer service skills along with a keen focus on accuracy and efficiency. As a Teller, you will be responsible for providing exceptional service to our customers while performing various banking transactions accurately and efficiently. Key Responsibilities Include: Customer Service: Greet customers in a friendly and professional manner. Assist customers with their banking needs, including deposits, withdrawals, and account inquiries. Listen to customers' concerns and provide appropriate solutions or escalate issues as needed. Maintain a positive and helpful attitude at all times, ensuring a pleasant banking experience for every customer. Transaction Processing: Process cash and check deposits accurately, verifying amounts and endorsements. Dispense cash withdrawals and cashier's checks according to established procedures. Balance cash drawers and reconcile discrepancies in a timely manner. Follow all security protocols to safeguard customers' assets and maintain a secure banking environment. Product Knowledge: Educate customers about our products and services, including savings accounts, loans, and online banking options. Refer customers to New Account Representative for assistance with account openings, closures, and maintenance procedures. Stay informed about current banking regulations to provide accurate information to customers. Administrative Tasks: Complete paperwork and documentation accurately, including deposit slips and withdrawal forms. Maintain organized records of transactions and customer interactions. Assist with other administrative duties as assigned by management. Join our team and become an integral part of our commitment to providing exceptional service and building lasting relationships with our customers. Apply today to start your career in banking! Sage Capital Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, disability, genetic information (including family medical history) age, or veteran status.

Requirements

High school diploma or equivalent; associate's degree in business or finance preferred.
Previous experience in customer service, banking, or a related field preferred.
Strong communication and interpersonal skills.
Excellent attention to detail and accuracy.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency in basic computer applications and willingness to learn new software systems.
Must be willing to work at least one to two Saturday mornings a month 8:00am-12:00pm.

Responsibilities

Greet customers in a friendly and professional manner.
Assist customers with their banking needs, including deposits, withdrawals, and account inquiries.
Listen to customers' concerns and provide appropriate solutions or escalate issues as needed.
Maintain a positive and helpful attitude at all times, ensuring a pleasant banking experience for every customer.
Process cash and check deposits accurately, verifying amounts and endorsements.
Dispense cash withdrawals and cashier's checks according to established procedures.
Balance cash drawers and reconcile discrepancies in a timely manner.
Follow all security protocols to safeguard customers' assets and maintain a secure banking environment.
Educate customers about our products and services, including savings accounts, loans, and online banking options.
Refer customers to New Account Representative for assistance with account openings, closures, and maintenance procedures.
Stay informed about current banking regulations to provide accurate information to customers.
Complete paperwork and documentation accurately, including deposit slips and withdrawal forms.
Maintain organized records of transactions and customer interactions.
Assist with other administrative duties as assigned by management.