Teller

Hopewell Federal Credit Union•Heath, OH

18h

About The Position

Hopewell Team members provide a variety of member service functions involving the receiving and/or disbursing of funds. (i.e. check or money order). Every day involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. The teller processes transactions for members personally, over the telephone, and through the mail. Float Tellers must have open availability Monday through Saturday. (Part-time 20-28 hours per week in Heath/Newark/Johnstown) BASIC JOB DUTIES Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Greets members and processes financial transactions, personally, over the telephone or through the mail, including opening and closing accounts, disbursing cash, issuing checks, etc. Responds to various members' inquiries regarding the status of accounts, account discrepancies, product and/or service offers, and assists members. Maintains current documentation. Assists other tellers when necessary. Maintains and balances cash drawer. Refers product and service recommendations to help members meet their financial goals. Issues ATM and debit cards. Prints starter checks. Orders and inputs check orders. Retrieves voice mail messages and returns calls to members. Operates drive-thru teller lanes and branch video teller system. Processes stop payment requests.. Attends staff and department meetings. Assumes responsibility for related duties as required or assigned. Cross sells credit union products and services. Ensures work area is clean, secure, and well maintained. Responsible for compliance with all required regulations and policies, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.

Requirements

High school diploma or general education degree (GED); plus six months' related experience and/or training; or equivalent combination of education and experience.
Must obtain State of Ohio Notary Public certification.
Knowledge of Teller policies and procedures.
Basic understanding of Credit Union operations.
Abilities generally acquired on the job in 12 months.
Ability to operate customary office machines such as photocopier, fax, adding machine, typewriter, postage machine, check encoding machine, check writer, microfiche machine, and computer.
Needs to have good keyboarding skills, good communication skills, and accuracy in their work.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one on one and small group situations to members, potential members and other employees of the organization.

Responsibilities

Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Greets members and processes financial transactions, personally, over the telephone or through the mail, including opening and closing accounts, disbursing cash, issuing checks, etc.
Responds to various members' inquiries regarding the status of accounts, account discrepancies, product and/or service offers, and assists members.
Maintains current documentation.
Assists other tellers when necessary.
Maintains and balances cash drawer.
Refers product and service recommendations to help members meet their financial goals.
Issues ATM and debit cards.
Prints starter checks.
Orders and inputs check orders.
Retrieves voice mail messages and returns calls to members.
Operates drive-thru teller lanes and branch video teller system.
Processes stop payment requests.
Attends staff and department meetings.
Assumes responsibility for related duties as required or assigned.
Cross sells credit union products and services.
Ensures work area is clean, secure, and well maintained.
Responsible for compliance with all required regulations and policies, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.