Teller (Full-time)

ITASCA BANK & TRUST Company • Itasca, IL

4h • Onsite

About The Position

Itasca Bank & Trust Co. is an independently owned, local community bank with locations in Itasca and Roselle. Itasca Bank values its staff, considering customers and employees its most important assets. For over 75 years, the Bank has been a responsible citizen and community leader, respecting past values in shaping its future. A dedicated and responsible staff is crucial for serving customer needs and maintaining corporate citizenship. Itasca Bank has been voted Best of the Best/Top Pick by the Daily Herald Readers since 2016, reflecting its dedication to quality service, high standards, and responsiveness to customers and employees. Itasca Bank is a responsible employer dedicated to employee health and safety, and works to maintain diversity in its workforce and vendors. The bank encourages employee participation in community and civic activities, fostering better communities and a positive workplace environment that encourages work/life balance.

Requirements

• Minimum 1 year of cash handling and customer service experience required.
• High School education or equivalent.
• Ability to perform calculations.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Delivers excellent customer service.
• Effective verbal and written communication skills.
• Strong attention to detail.
• Strong desire to cross-sell products and services.
• Proven track record of success working in a team environment.
• Ability to work a flexible schedule including evening and weekends.
• Ability to work and multi-task in a fast-paced environment.
• Models positive and supportive behavior.
• Professional demeanor.

Nice To Haves

• 1 year of bank teller experience preferred.

Responsibilities

• Organizes and balances cash drawer daily and adheres to cash management guidelines.
• Listen effectively to customers’ requests and promptly take the necessary action to assist them.
• Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.
• Accurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve.
• Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank.
• Protects the Bank and its customers by maintaining a high level of security awareness.
• Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.
• Follow and perform Safety and Soundness expectations when opening or closing the bank.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees