Teller

About the position

A Teller provides basic cash receipt and payment services in accordance with financial institution procedures while looking for ways to better service our customers with our products and services.

Responsibilities

• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Accepts loan payments and ensures the payments match balances due. Enters payments into the computer and issues customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coin and currency as needed.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Is responsible for checking night depository bags and mail deposits, verifying contents and recording proper information on the financial institution's forms.
• Is responsible for comprehensive, prompt and efficient customer transactions.
• Responsible for keeping cash and keys secure and adhering to cash drawer limits.
• Answers customer questions when necessary, always using the opportunities to cross-sell other bank services and refers to the proper person.
• Practices Sales and Service Performance Standards.
• Issues cashier's checks, money orders and credit card advances.
• Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
• Carries out such other duties as may be assigned or requested.
• Completes training as necessary.
• Processes CTR's and SAR's properly and promptly, as needed.