Teller

Skyla Credit Union • Charlotte, NC

405d

About The Position

The Teller position at Skyla Credit Union involves performing various duties related to teller work under the supervision of the Branch Manager, Assistant Branch Manager, or Lead Teller. The role focuses on providing excellent member service while ensuring compliance with credit union policies and federal regulations. The Teller will handle deposits, withdrawals, and transactions, maintaining a positive and efficient service experience for members.

Requirements

• High School diploma or equivalent.
• Six months retail teller or retail experience preferred.
• Excellent communication and interpersonal skills with a desire to interact with members.
• Ability to handle a high volume of transactions accurately and efficiently.
• Basic computer skills and ability to use Microsoft Outlook.

Responsibilities

• Receives and handles deposits of all types, ensuring proper endorsement on negotiable instruments.
• Greet and welcome members and visitors to the credit union in a professional manner.
• Provide prompt, efficient, and accurate service in processing transactions.
• Adhere to the 'check cashing policy' and 'deposit hold policy' and all related job responsibilities.
• Comply with all federal regulations, credit union policies, and procedures, including Bank Secrecy and the USA Patriot Act.
• Issue official checks and handle cash withdrawals.
• Process Visa payments and cash advances, as well as coin transactions.
• Assist with file maintenance on changes of addresses and phone numbers.
• Balance cash drawers each day within the 'Cash Balancing Standards' and report results by the end of each business day.
• Open and post night drop deposits daily under dual control.
• Demonstrate a helpful, friendly attitude consistently.
• Educate members on the features and benefits of Credit Union products and services.
• Maintain proper amounts of currency and coin in the till.
• Understand role in case of robbery and know proper robbery procedures.
• Be knowledgeable of disaster recovery plan and post-disaster procedures.
• Maintain a neat and orderly work area and ensure that all negotiable and confidential records are properly secured.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED