Teller - Trumansburg Branch

Tompkins Community Bank • Trumansburg, NY

388d • $36,400 - $36,400

About The Position

The Teller at Tompkins Community Bank's Trumansburg Branch is responsible for providing excellent customer service while accurately processing financial transactions. This role involves engaging with clients, ensuring compliance with banking regulations, and supporting the branch's operations under close supervision. The Teller plays a key role in building customer relationships and may assist in identifying new business opportunities.

Requirements

• High school diploma or equivalent preferred.
• Cash handling experience in banking, cash office, or retail setting (6 months to 1 year preferred).
• Excellent customer service skills.
• Strong organizational, problem-solving, and communication skills.
• Ability to follow precise directions.
• Ability to operate teller equipment and learn banking systems quickly.
• Proficient PC skills.
• Moderate typing skills and ability to operate various office machines.

Responsibilities

• Accept and process deposit transactions.
• Cash checks and process withdrawal transactions while ensuring proper identification and sufficient funds.
• Sell Cashier's Checks.
• Redeem EE Savings Bonds.
• Issue approved cash advances on accepted credit cards.
• Transfer funds between accounts as required.
• Accept and process utility payments.
• Accept and process all types of loan payments and credit card payments.
• Maintain awareness of new business opportunities and refer customers to appropriate personnel.
• Respond to telephone inquiries regarding balances and account verification.
• Prepare daily settlement and proof of cash transactions; balance cash drawer accurately.
• Prepare and review reports such as Currency Transaction Reports (CTRs) and Bank Secrecy Reports.
• Process night deposit, mail deposit, ATM deposit, and courier deposit transactions.
• Maintain an approved level of cash and manage excess or mutilated cash.
• Balance and service ATM machines and other currency transaction machines as necessary.
• Verify and wrap coin and currency for vault control purposes.
• Adhere to laws and organizational policies promoting a harassment-free workplace.
• Support compliance with internal policies and regulatory requirements.
• Provide safe deposit box service to customers.
• Work Saturdays and evenings as required; open and close the branch as needed.
• Perform all other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED