Teller, Taskforce

United Fidelity Bank • Evansville, IN

120d

About The Position

The Teller, Taskforce is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: loan transactions, processing checking and savings accounts, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Requirements

• High School Diploma or GED equivalent required.
• Previous cash handling experience required.
• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literate.
• Possess a high degree of integrity when dealing with sensitive information.
• Energetic team player.
• Ability to perform work accurately and thoroughly.

Responsibilities

• Comply with all policies, procedures, disclosure, regulations and consumer privacy requirements.
• Answer customer questions and explain available services.
• Process checking and savings deposits and/or withdraws.
• Check cashing/Cashier checks/cash advances.
• Cross-sell bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Cash counting.
• Processing loan payments.
• Buy and sell currency from the vault as necessary.
• Ensure teller station is properly supplied.
• Balance drawer daily, including periodic batching of cashed checks.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 101-250 employees