Teller Systems Analyst

Ufs - Grafton, WI

Full-time - Mid Level

Grafton, WI

Fabricated Metal Product Manufacturing

About the position

The Teller Systems Analyst at UFS LLC is responsible for analyzing and optimizing the company's operating applications to ensure high performance and integration within the technological environment. Reporting to the Director of Bank Application Technology and Operations, this role involves supporting upgrades, testing, operational tasks, and documenting programs for various operating systems and applications. The analyst will also focus on process improvement and provide support for financial back office operations, particularly in teller and check processing.

Responsibilities

• Analyze the company's operating applications to provide optimal performance and integration of resources.
• Support upgrades, testing, change plans, and operational tasks for applications.
• Document programs for operating systems and applications.
• Provide hands-on and remote troubleshooting and problem resolution for assigned applications.
• Drive efforts to proactively identify application or system issues to improve availability and performance.
• Ensure application Service Level Agreements are exceeded by maintaining ownership of incidents through resolution.
• Complete projects, coordinate with team members, and provide status updates.
• Assist in the entry phases of application systems analysis and programming activities.
• Track problems and bugs and communicate with customers as resolutions are implemented.
• Provide support for internal business units and maintain processes for assigned applications.
• Stay current on security-related issues and analyze their impact on UFS, making recommendations for security management.
• Generate and maintain virtual servers and perform vulnerability management.
• Train end users on the final product and create technical business process documentation.
• Conduct Windows Server testing for application patches and upgrades to MS SQL and DB2.

Requirements

• Bachelor's degree in a relevant field.
• 3-5 years of experience with Microsoft SQL and IBM DB2.
• Experience in supporting financial back office operations, including teller and check processing.
• Working knowledge of Microsoft Windows Server and Microsoft Suite (Word, Excel, Outlook, PowerPoint).
• Strong analytical and troubleshooting skills.
• Excellent oral and written communication skills.

Nice-to-haves

• Experience with Fiserv Premier.
• Knowledge of risk and security practices relating to workstations and servers.

Benefits

• Health, Dental & Vision Insurance; eligible Day 1 of Employment
• 401k Match of 100% up to 6% of your Salary
• Paid Holidays
• Vacation & Sick Time
• Volunteer Time Off
• Opportunities for Advancement
• Gym Membership Reimbursement Program
• Wellness Program to lower your Monthly Premium
• Child Fundraiser Donation Program
• Matching Gifts Program
• Employer Paid Premium for Life Insurance
• Short/Long-Term Disability Coverage
• Flexible Spending Healthcare Accounts
• Employee Referral Benefits
• Fun Employee Events - Lunch & Learns, Celebrations, Summer Events
• Robust Leadership Development Program
• Employee Assistance Program