Teller Supervisor
About The Position
Supervises and manages other bank tellers as assigned. Maintains sufficient, skilled bank staff by scheduling appropriate employees and providing ongoing training and cross-training opportunities. Collaborates with Branch Manager to conduct performance evaluations that are timely and constructive. Reports bank drawer shortages and other discrepancies, ensuring that all differences are managed according to bank policies and practices. Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming accuracy of transaction. Prepares, verifies, and issues cashiers’ checks, bank and personal money orders, and correspondent drafts. Enters transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Identifies and capitalizes on opportunities to promote new banking services.
Requirements
- High School Diploma or General Education Degree (GED) is required.
- Three years experience as a bank teller is required.
- Demonstrated teamwork and collaboration with coworkers.
- Ability to solve problems and deal with a variety of situations.
- Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors, and management.
- Must possess the ability to speak clearly so others can understand.
Nice To Haves
- Previous supervisory experience and demonstrated skills are preferred.
- Bilingual skills desirable.
Responsibilities
- Supervises and manages other bank tellers as assigned.
- Maintains sufficient, skilled bank staff by scheduling appropriate employees and providing ongoing training and cross-training opportunities.
- Collaborates with Branch Manager to conduct performance evaluations that are timely and constructive.
- Reports bank drawer shortages and other discrepancies, ensuring that all differences are managed according to bank policies and practices.
- Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
- Accepts deposits, confirming accuracy of transaction.
- Prepares, verifies, and issues cashiers’ checks, bank and personal money orders, and correspondent drafts.
- Enters transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts.
- Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
- Identifies and capitalizes on opportunities to promote new banking services.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
11-50 employees
