TELLER SUPERVISOR

About the position

This position is responsible for the basic paying and receiving teller duties as well as to oversee all Teller staff and functions of teller area. Will perform administration of all teller transactions, protection of Bank assets and referral of Bank products and services. Also responsible for training of Tellers at the designated branch (es).

Responsibilities

• Oversee all Teller staff and functions of teller area.
• Perform administration of all teller transactions.
• Protect Bank assets.
• Refer Bank products and services.
• Train Tellers at the designated branch(es).
• Establish clear performance objectives of employees.
• Provide feedback to tellers on performance progress or issues.
• Provide support and resources to help employees grow and improve.
• Effectively administer/train employees to develop necessary knowledge and skills.
• Train tellers in new procedures/regulations as needed.

Requirements

• Strong commitment to providing exceptional customer service.
• 2-3 years experience as a teller.
• High school diploma or equivalency.
• Proficient in Ten-key skills and computer experience.

Nice-to-haves

• Previous teller supervisory experience.
• Previous experience with Premier Teller program.