Teller Retail Banker

Woodforest National Bank • Michigan City, IN

405d

About The Position

The Retail Banker at Woodforest National Bank plays a crucial role in providing exceptional customer service and promoting bank products. This position involves engaging with customers, processing transactions, and maintaining branch operations, all while contributing to the bank's commitment to community service and employee ownership.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
• High School Diploma or equivalent required.
• Must be positive and engaging.

Nice To Haves

• Previous instore banking experience is preferred, but not required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

• Employee Stock Ownership Plan
• Opportunities for advancement
• Training for customer engagement and experience enhancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED