Teller Retail Banker
About The Position
Woodforest National Bank is a nationally recognized, award-winning, privately owned bank, with its Employee Stock Ownership Plan as the largest shareholder. The bank focuses on building relationships, serving communities, and understanding the financial needs of every customer. Woodforest encourages employees to volunteer with local charities and foodbanks. Joining Woodforest means becoming part of one of the largest employee-owned banks in the country. Retail Bankers are the face of the organization, critical in caring for customers daily. They receive training to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The knowledge base developed in this role prepares individuals for advancement opportunities and a robust career in banking at Woodforest.
Requirements
- 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
- Must be positive and engaging.
- High School Diploma or equivalent required.
Nice To Haves
- Previous instore banking experience is preferred, but not required.
Responsibilities
- Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
- Processing transactions, opening accounts, and performing account maintenance.
- Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
- Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Benefits
- Employee Stock Ownership Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
