Teller Retail Banker
About The Position
Woodforest National Bank is a nationally recognized, award-winning, privately owned bank with an Employee Stock Ownership Plan as its largest shareholder. The bank focuses on building relationships, serving communities, and understanding customer financial needs, actively volunteering with local charities. Joining Woodforest means becoming part of one of the largest employee-owned banks in the country. Retail Bankers are the public face of the organization, crucial for customer care. This role involves comprehensive training to engage customers, enhance their experience, and offer suitable products and services. The knowledge gained will prepare individuals for advancement opportunities and a robust career in banking at Woodforest.
Requirements
- 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
- Must be positive and engaging.
- High School Diploma or equivalent required.
Nice To Haves
- Previous instore banking experience is preferred, but not required.
Responsibilities
- Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
- Processing transactions, opening accounts, and performing account maintenance.
- Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
- Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Benefits
- Employee Stock Ownership Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
