Teller Retail Banker

Woodforest National Bank • Mobile, AL

409d

About The Position

The Retail Banker position at Woodforest National Bank is a customer-facing role that focuses on enhancing the customer experience through personalized banking services. This position is essential for building relationships with customers and understanding their financial needs, while also contributing to the bank's community engagement efforts. Retail Bankers will receive training to effectively market bank products and services, process transactions, and handle various branch servicing duties.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
• High School Diploma or equivalent required.
• Must be positive and engaging.

Nice To Haves

• Previous instore banking experience is preferred, but not required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

• Employee Stock Ownership Plan
• Diversity and inclusion initiatives
• Community volunteering opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED