Teller (PT) - East Street Branch

Westfield Bank • Chicopee, MA

372d

About The Position

The Teller position at Westfield Bank involves providing prompt and professional service to both new and existing customers. The role requires adherence to established customer service standards and involves independent performance of all teller transactions and related services. The Teller must maintain the security of the cash drawer, prove the cash drawer at the end of the day, and meet assigned referral goals through the referral of bank products and services to meet customers' banking needs. Additional responsibilities include performing account and person maintenance, assisting in resolving customer problems, and completing required regulatory and continuing education.

Requirements

• High School Diploma or GED required.
• At least six months of cash handling and customer service experience preferred.
• Must meet balancing requirements.

Responsibilities

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to all potential customers both retail and commercial.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer.
• Proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
• Performs account and person maintenance.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assist customers with Safe Deposit.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position.
• Performs additional duties as requested.

What This Job Offers

• Job Type: Part-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 51-100 employees