Teller, Part-Time

Affinity Federal Credit Union•Stony Point, NY

1d•$21 - $23•Onsite

About The Position

In order to continually provide our members with the highest level of service, Affinity FCU is seeking a Part-Time Relationship Specialist to join our team of professionals at our branch location in Stony Point, NY. The starting pay range for a new hire in this role is $21-$23 per hour. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. Relationship Specialists are responsible for building member relationships by providing exceptional financial support and advice through a consultative and educational approach helping members exceed their financial goals and dreams. This position is responsible for opening new accounts, enrolling new members during initial consultation, processing applications, resolving complex member issues and following up with members to ensure satisfaction with present products and services and to inquire about the status of future member needs. Successful candidate must be technologically savvy especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends. Additionally, candidate must adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity’s corporate objectives. Banking experience is helpful, but not required. Prior CRM experience, preferably Salesforce is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales/customer service experience is essential.

Requirements

technologically savvy especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends
adapt well to new or non-traditional environments
display a commitment to the community
display a commitment to increasing member engagement
display a commitment to Affinity’s corporate objectives
excellent communication and interpersonal skills
Previous sales/customer service experience is essential

Nice To Haves

Banking experience
Prior CRM experience, preferably Salesforce

Responsibilities

building member relationships by providing exceptional financial support and advice through a consultative and educational approach helping members exceed their financial goals and dreams
opening new accounts
enrolling new members during initial consultation
processing applications
resolving complex member issues
following up with members to ensure satisfaction with present products and services and to inquire about the status of future member needs