Mercantile Bank-posted 9 months ago
Part-time • Entry Level
Mount Pleasant, MI
Credit Intermediation and Related Activities

Join Mercantile Bank as a Part-Time Teller and immerse yourself in an exciting career where your skills will shine in a dynamic and customer-focused environment. As an onsite team member, you'll engage directly with clients, providing exceptional service that reinforces our core values of integrity and excellence. This role offers the chance to be a problem solver, building lasting relationships with customers that make a real impact on their financial journeys. Bring your energetic and forward-thinking attitude to a place that values your contributions and fosters professional growth.

  • Performs and completes in an efficient and courteous manner the teller servicing of transactions, deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures.
  • Maintain a cash drawer and balance the drawer daily.
  • Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers.
  • Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View).
  • Meets or exceeds sales goals.
  • Answer the telephone and directs customer inquiries to appropriate bank personnel.
  • Strong verbal and written communication skills.
  • Proficiency in analytical and problem-solving abilities.
  • Solid foundation in sales and customer service.
  • Adept cash-handling skills.
  • Competitive compensation.
  • Bonus programs.
  • Vacation time and sick time.
  • 11 paid holidays.
  • Giving Day Hours for community work.
  • Employee Assistance Program (EAP).
  • Adoption and IVF Assistance.
  • Fitness Equipment Purchase Plan.
  • 401(k) match at 100% up to the first 5%.
  • 529 College Savings Plans.
  • Discounted bank services.
  • Legal protection.
  • Tuition Reimbursement.
  • Exceptional training and development opportunities.
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