Teller / New Accounts Representative

Glacier Bancorp, Inc.•Rexburg, ID

2d•Onsite

About The Position

We are a dynamic and growing community bank dedicated to providing exceptional financial services to individuals and businesses within our local area. Our mission is to build long-lasting relationships with customers by offering personalized service and fostering a community-oriented banking experience. As part of our team, you will have the opportunity to grow with us, contributing to both your personal and professional development in a supportive and innovative environment. The Teller/New Accounts Representative will greet customers with a smile, assess and fill their needs in a professional manner. This person must have the ability to communicate effectively while working quickly and accurately. Employee will be assigned to work in either the teller or new accounts capacity as needed. Employee will have extensive contact with customers, vendors, the general public, and bank staff. They will interact in a professional and courteous manner and conduct themselves in a manner that will enhance the overall efficiency and image of the bank.

Requirements

High School Diploma or equivalent.
High degree of attention to detail as well as excellent organizational skills to perform in a fast-paced environment.
Must have ability to prioritize and organize heavy workloads and demonstrate effective time management skills.
Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulations, company policies, knowledge, and experience.
Ability to work both independently and in a team environment.
Ability to understand and follow complex written and oral instructions.
Ability to communicate effectively verbally and in writing.
Basic computer skills.

Nice To Haves

Preferred previous banking experience and or e-banking experience or equivalent thereof.

Responsibilities

Know the features & benefits for all checking, savings, money market accounts, IRA’s and CD’s. Accurately open all types of accounts for individuals and businesses.
Be able to explain and set up products associated with deposit accounts, i.e. online banking, mobile deposit, etc.
Offer products to the customers that will best meet their needs.
Confidently handle customer questions and problems, including doing necessary research to resolve questions and problems.
Participate in branch activities, training meetings, and projects.
Work on the teller line as needed.
Keep work area tidy and maintain customer privacy.
Cross sell other bank products to all customers; is knowledgeable about other bank products
Regular, on-site attendance during standard business hours is required to perform the duties of this position.
Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
Additional duties as assigned