Teller / Member Services Representative

Town and Country Credit Union • Fargo, ND

5d • $17

About The Position

Member Services Representative Starting Pay: $17.00/hour + 90-Day Pay Review Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union. As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team.

Requirements

• High school diploma or equivalent required.
• At least one year of related experience in a financial institution or similar cashier role.
• Strong communication and interpersonal skills.
• Accuracy and comfort working with numbers.
• Basic computer proficiency and keyboarding skills.
• Availability: Monday-Friday, 8am - 5pm or 9am-6pm, with rotating Saturdays.

Responsibilities

• Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances.
• Balancing your cash drawer daily and ensuring all transactions are accurate.
• Assisting members in person, over the phone, and by mail.
• Identifying member needs and cross-selling products and services that add value.
• Resolving member concerns with professionalism and efficiency.

Benefits

• Competitive pay
• $5 extra per hour for Saturday shifts (non-exempt staff)
• Paid holidays
• Generous paid time off
• "Dress for your day" dress code
• Health, dental, and vision insurance
• Life and disability insurance
• Flexible spending accounts
• 401(k) with employer contributions
• Paid volunteer time
• Tuition reimbursement
• YMCA Corporate Membership Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED