Teller Manager I - Lake Placid

Seacoast National Bank • Sebring, FL

130d

About The Position

The position involves cash handling and financial services, requiring a high school diploma or equivalent. The candidate must have a minimum of 2 years of cash handling experience and at least 12 months of experience in financial services. A flexible schedule is required, with the ability to work during operational hours, including weekends and occasional non-bank operational hours. The role emphasizes excellent communication and interpersonal skills, the ability to work independently, and proficiency in various PC devices and Microsoft Office Suite software.

Requirements

• High School diploma or equivalent required.
• Minimum of 2 years cash handling experience required.
• Minimum of 12 months previous experience in financial services required.
• Flexible schedule required with the ability to work during operational hours, including weekends.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to work independently and exercise a high degree of initiative.
• PC proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite.

Responsibilities

• Exhibit consistent relationship building with customers.
• Prepare for various customer interactions and build rapport.
• Utilize open and closed-ended questions to understand customers' financial goals.
• Match customer needs to Seacoast Bank products and services.
• Explain Seacoast Bank products and services confidently to customers.
• Create and enhance relationships based on customer needs.
• Ask for referrals from new and existing customers.
• Exhibit good listening skills and communicate clearly in various situations.
• Respond promptly to customer needs and requests for service.
• Seek appropriate assistance for complex financial matters.
• Balance business needs with customer requests while managing potential risks.
• Embrace new technology and stay updated on industry changes.
• Participate in community, charitable, or civic events.
• Collaborate with other associates within the branch and across the organization.
• Demonstrate advanced knowledge of consumer deposit and lending products.
• Process checks, cash, and negotiable instrument transactions.
• Ensure adherence to AML/BSA requirements and audit procedures.
• Balance cash drawer daily and monitor work for accuracy.
• Follow instructions and respond to management direction.
• Manage day-to-day operations of the branch, including vault and ATM responsibilities.
• Support Branch Manager in operational and customer service functions in their absence.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED