TD Bank-posted about 1 year ago
$53,040 - $74,880/Yr
Full-time • Manager
New York, NY
10,001+ employees
Credit Intermediation and Related Activities

The Teller Manager is responsible for leading a team of service colleagues in a banking environment, ensuring a positive experience for both customers and colleagues. This role involves providing day-to-day leadership, coaching, and development to achieve operational excellence and meet store goals while adhering to compliance and regulatory guidelines.

  • Lead and manage a team of service colleagues to promote a positive customer and colleague experience.
  • Provide day-to-day leadership and work direction to ensure effective service delivery.
  • Coach and develop colleagues to achieve operational excellence and store goals.
  • Ensure compliance with regulatory guidelines in all service activities.
  • Foster a culture of continuous improvement and personal development within the team.
  • Proven experience in a leadership role within a banking or financial services environment.
  • Strong interpersonal and communication skills to effectively lead and motivate a team.
  • Ability to manage multiple priorities and deliver results in a fast-paced environment.
  • Knowledge of compliance and regulatory guidelines related to banking services.
  • Experience in personal and commercial banking operations.
  • Familiarity with customer service best practices in the financial sector.
  • Base salary and variable compensation/incentive awards.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
  • Banking benefits and discounts.
  • Career development opportunities and mentoring programs.
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