Teller Manager {124th & Lenox}

TD Bank • New York, NY

426d • $53,040 - $74,880

About The Position

The Teller Manager is responsible for leading a team of service colleagues in a banking environment, ensuring a positive experience for both customers and colleagues. This role involves providing day-to-day leadership, coaching, and development to achieve operational excellence and meet store goals while adhering to compliance and regulatory guidelines.

Requirements

• Proven experience in a leadership role within a banking or financial services environment.
• Strong interpersonal and communication skills to effectively lead and motivate a team.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Knowledge of compliance and regulatory guidelines related to banking services.

Nice To Haves

• Experience in personal and commercial banking operations.
• Familiarity with customer service best practices in the financial sector.

Responsibilities

• Lead and manage a team of service colleagues to promote a positive customer and colleague experience.
• Provide day-to-day leadership and work direction to ensure effective service delivery.
• Coach and develop colleagues to achieve operational excellence and store goals.
• Ensure compliance with regulatory guidelines in all service activities.
• Foster a culture of continuous improvement and personal development within the team.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities and mentoring programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees