TELLER

First Bank, Upper Michigan•Escanaba, MI

4h•Onsite

About The Position

This individual helps customers with routine financial transactions. Day-to-day work includes making deposits, processing withdrawals and issuing cashier’s checks. Tellers also perform basic customer service tasks, such as answering phones and forwarding customer requests to other departments within the Bank.

Requirements

Numerical aptitude, accurate typing, computer and calculator skills are necessary.
Requires cash handling ability and strong interpersonal skills.
Must understand Bank products and services and be able to explain them.
Professionalism must be exhibited and confidentiality respected at all times.
Valid driver’s license and ability to be insured required if driving.
Position requires attendance at meetings.
Some travel is expected for this position. However, travel is primarily local and during the business day.
Employees are responsible for the upkeep/organization of their work area and in cooperation with others in shared areas.

Nice To Haves

Cash handling, keyboard and numeric skills and experience working with customers or the public preferred.

Responsibilities

Greet and direct customers and answer phones as instructed.
Execute basic transactions (i.e.: withdrawals, deposits, loan payments, cashier’s checks, etc.).
Process nights drops, drop-offs and mail.
Keep teller area organized and supplies stocked for front line and drive-thru services.
Maintain accurate records, balance daily, and account for cash drawer.
Process and balance Branch Capture work and make adjustments as needed.
Perform general account maintenance, including address changes and check and debit card orders.
Complete a variety of forms and applications (i.e.: stop pays, disputes, debit card applications, etc.).
Comply with all requirements, policies and procedures of the Bank Secrecy Act (BSA) and attend all mandatory BSA training as needed for this position. Additionally, complete all required compliance and regulatory training, not limited to BSA.
Assume and accomplish other duties as assigned.