Teller l

Black Hills Federal Credit Union • Spearfish, SD

289d • $17

About The Position

Who We Are We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members. At BHFCU, we're committed to improving the lives of our members every day, and we look for people who share that passion. Don't have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths. Starting Wage: $17.00

Requirements

• High school level of language, math and reasoning skills.
• Direct cash handling experience in previous positions with equal responsibilities is acceptable.
• Working knowledge of laws and regulations affecting teller transactions.
• Working knowledge of general ledger accounts pertinent to the department.
• Working knowledge of the credit union's products and services.
• Working knowledge of organization's policies/procedures and credit union's service philosophy.
• Working knowledge of safety and security program for false alarms, robberies, bomb threats and extortion.
• Ability to understand and follow moderately complex written and verbal instructions.
• Ability to express oneself clearly and concisely, both orally and in writing.
• Ability to interact positively with co-workers, management, and the public.

Nice To Haves

• Formal training should be supplemented with continuing education.

Responsibilities

• Assist members personally or by telephone; determine nature of the member's business and whether to transact the member's request or refer the member to the proper staff person.
• Perform teller functions on a daily basis as needed, including standing for prolonged periods of time and lifting cash drawer and coin bags.
• Responsible for cash drawer, account for assigned cash, and accurately balance to the computer balance sheet.
• Educate and inform members of all BHFCU products and services, and cross-sell when applicable.
• Assist members with access to their safe deposit boxes.
• Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the Teller function.
• Research account information or discrepancies for members and staff, as directed by the Member Service Center Manager.
• Open and process new accounts under the various suffixes, and close accounts when requested, according to procedure.
• Maintain account accuracy by working various reports, workflows, and projects as requested.
• Perform vault teller duties as assigned.

Benefits

• Equal opportunity employer.
• Reasonable accommodation to qualified persons with a disability.

What This Job Offers

• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED