Teller (Kahului)
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About The Position
The Customer Service role at Bank of Hope involves delivering a welcoming and professional experience for all customers by addressing their needs promptly and courteously. The position requires assisting customers with routine inquiries related to accounts, transactions, and services, ensuring a positive banking experience. The role also includes identifying opportunities to educate customers on bank products and services, referring them to other team members when necessary, and resolving basic customer concerns while escalating complex issues to the appropriate branch personnel. Additionally, the role encompasses transaction processing, operational excellence, and teamwork and professional development.
