Teller II Full-Time

American Heritage National Bank•Long Prairie, MN

1h•Onsite

About The Position

To perform this job successfully, an employee must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability expected for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential responsibilities. ESSENTIAL RESPONSIBILITES Complies with all duties as assigned to Teller I position. Examines checks deposited and determines proper funds availability based on regulation requirements and completes hold notices. Follows appropriate procedures for cashing non-customer checks as set by the Deposit Manual. Answers customer inquiries regarding service charges and interest rates while complying with disclosure requirements, regulations, and consumer privacy policies. Possesses knowledge of bank products and services and actively cross-sells services to customers to meet the bank’s overall growth goals. Proficiently retrieves statements in Director/Web Director as requested by customers. Efficiently completes TMS transfers as requested by customers after first properly identifying, whether in-person or on the phone. Operates check-processing scanners to image and balances all incoming transactions on a daily basis. Issues official checks and obtains necessary endorsements from bank officers for checks $10,000 or greater. Verifies funds are available prior to issuing. Assists with answering incoming branch phone calls and transferring calls to appropriate department. Accurately redeems savings bonds by ensuring that information and amount are correct on face of bond and redemption is completed in Integrated Teller. Recognizes when it is necessary to mail bonds to the Dept of Treasury for redemptions that are unable to be processed in the branch. OTHER ESSENTIAL DUTIES Actively works to assist in achieving bank goals. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice as assigned by management. OTHER RESPONSIBILITIES Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA Patriot Act, Regulation E, CC, D, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer. Informs supervisor of important matters which must be known to effectively manage department operations. Adheres to the values of the mission statement, which in turn will prove a base of shared values for everyone who works within the organization. Follows self-development and participates in educational programs to increase skills and knowledge in policies, programs, and systems. Assists in daily dual-control functions. Develops and maintains good working knowledge of job responsibilities and procedures, which facilitates efficient performance of duties. Contributes to a favorable working climate within the organization through a friendly and cooperative attitude and exhibiting good teamwork skills. Willingly assist others as necessary to keep work current, meet deadlines and spread workload equally. Offers flexibility in covering vacations and other absences. Handles customers and outside contacts in a friendly, pleasant, professional manner, which enhances a favorable image of the organization. Refers customers to Universal Bankers, Lenders and Customer Service as needed.

Requirements

High school diploma or GED equivalent; with one year of work-related job experience preferred for fulltime positions.
Language skills including but not limited to the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Mathematical and reasoning skills including but not limited to the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning ability include but not limited to ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Complies with all duties as assigned to Teller I position.
Examines checks deposited and determines proper funds availability based on regulation requirements and completes hold notices.
Follows appropriate procedures for cashing non-customer checks as set by the Deposit Manual.
Answers customer inquiries regarding service charges and interest rates while complying with disclosure requirements, regulations, and consumer privacy policies.
Possesses knowledge of bank products and services and actively cross-sells services to customers to meet the bank’s overall growth goals.
Proficiently retrieves statements in Director/Web Director as requested by customers.
Efficiently completes TMS transfers as requested by customers after first properly identifying, whether in-person or on the phone.
Operates check-processing scanners to image and balances all incoming transactions on a daily basis.
Issues official checks and obtains necessary endorsements from bank officers for checks $10,000 or greater.
Verifies funds are available prior to issuing.
Assists with answering incoming branch phone calls and transferring calls to appropriate department.
Accurately redeems savings bonds by ensuring that information and amount are correct on face of bond and redemption is completed in Integrated Teller.
Recognizes when it is necessary to mail bonds to the Dept of Treasury for redemptions that are unable to be processed in the branch.
Actively works to assist in achieving bank goals.
Adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA Patriot Act, Regulation E, CC, D, etc.).
Adhering to Bank policies and procedures.
Completing required training.
Identifying and reporting potential suspicious activity to the BSA/AML Officer.
Informs supervisor of important matters which must be known to effectively manage department operations.
Adheres to the values of the mission statement
Follows self-development and participates in educational programs to increase skills and knowledge in policies, programs, and systems.
Assists in daily dual-control functions.
Develops and maintains good working knowledge of job responsibilities and procedures, which facilitates efficient performance of duties.
Contributes to a favorable working climate within the organization through a friendly and cooperative attitude and exhibiting good teamwork skills.
Willingly assist others as necessary to keep work current, meet deadlines and spread workload equally.
Offers flexibility in covering vacations and other absences.
Handles customers and outside contacts in a friendly, pleasant, professional manner, which enhances a favorable image of the organization.
Refers customers to Universal Bankers, Lenders and Customer Service as needed.