Teller I

Lone Star National Bank•Edinburg, TX

About The Position

The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently process transactions while building relationships with customers to identify financial needs and recommends banking solutions ESSENTIAL DUTIES The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed. Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team Displays passion for serving others and consistently executes exceptional quality service Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc. Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed Actively contributes to help meet the banking center’s goals, as well as individual referral goals Mains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations Participates in job specific training and other various Bank training programs, as necessary Mains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy Mains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations Mains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML Performs other related duties as required and assigned

Requirements

High School Diploma or GED
(1) year of cash handling experience
(1) year of Banking Experience
Has the ability to learn and adapt to new information and technology platforms
Bilingual in English and Spanish, required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)

Nice To Haves

Bachelor’s degree in business, marketing or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference

Responsibilities

Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
Actively contributes to help meet the banking center’s goals, as well as individual referral goals
Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performs other related duties as required and assigned