Teller I - Westside

COMMUNITY FIRST CREDIT UNION OF FLORIDA•Jacksonville, FL

11d

About The Position

The Teller position is responsible for the tactical initiatives of Community First Credit Union as they relate to building member primary relationships, providing world-class service while achieving individual and branch goals. The Teller's primary responsibility is to build positive relationships with members while offering solutions for their financial needs by processing transactions accurately and efficiently. A Teller is to provide solutions by identifying opportunities to build and deepen relationships with members and non-members by promoting value added products, services and solutions. Qualified candidates must be recognized as enthusiastic and professional individuals who adapt well to change and consistently exceed goals. The ideal candidate displays passion, excitement and optimism of team and members while working well with a variety of personalities in a diverse environment. An applicant must have effective interpersonal skills including the ability to meet sales and service standards while working in a fast- paced environment under time constraints in a rapidly changing environment. This person must also have some knowledge of the financial services industry and excel at representing credit union products and services.

Requirements

enthusiastic and professional
adapt well to change and consistently exceed goals
displays passion, excitement and optimism of team and members
working well with a variety of personalities in a diverse environment
effective interpersonal skills including the ability to meet sales and service standards while working in a fast- paced environment under time constraints in a rapidly changing environment
knowledge of the financial services industry
excel at representing credit union products and services
knowledge of current technology including Microsoft Office Suite
significant level of trust and diplomacy is required, in addition to normal courtesy and tact
Work involves extensive personal contact with others and/or can be of a personal or sensitive nature
Work may involve motivating or influencing others
Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary

Nice To Haves

cash handling experience in a sales/service role within other types of retail business with the ability to drive results through effective referrals of products and services
knowledge of financial industry concepts, products, policies and regulations while remaining flexible with the ability to adapt to a rapidly changing environment
proven success in a competitive sales environment within the financial services industry

Responsibilities

build member primary relationships
providing world-class service while achieving individual and branch goals
build positive relationships with members while offering solutions for their financial needs by processing transactions accurately and efficiently
provide solutions by identifying opportunities to build and deepen relationships with members and non-members by promoting value added products, services and solutions

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