PT Teller I

RCB Bank•Wichita, KS

1d•Onsite

About The Position

At RCB Bank, every role is critical in delivering exceptional service to customers and communities, reflecting a commitment to building strong relationships and maintaining high standards of integrity, professionalism, and customer care. The bank fosters a culture where team members understand their purpose and impact on serving financial needs and contributing to economic vitality. RCB Bank aims to differentiate itself through exceptional service, expecting all employees to act with professionalism and customer service, adhering to standards like Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel. The ideal candidate will provide excellent customer service while accurately and efficiently processing financial transactions according to bank policies, procedures, and regulatory requirements. This role supports RCB Bank’s customer service standards across a multi-branch network by promoting products and services that enhance the customer’s banking experience and helps safeguard Bank assets by following established fraud-prevention, cash-handling, and security procedures.

Requirements

Customer service and cash handling experience
High school diploma or GED
Successful completion of teller essentials training program after hire

Nice To Haves

Previous teller experience

Responsibilities

Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
Balance drawer at the end of shift and report any outages to Teller Supervisor.

Benefits

A fun, challenging work environment with an emphasis on family, community, and technology.
Medical Plan
Prescription Drug Plan
Teladoc™
Dental Plan
Vision Plan
Flexible Spending Accounts (Healthcare & Dependent Care)
Life and AD&D Insurance
Disability Plans
Life Assistance Plan (EAP)
Multiple Supplemental Plans
Sick Leave
Paid Federal Holidays
Vacation and PTO
401(k)
ESOP