Teller I

Enterprise Bank & Trust • House Springs, MO

362d

About The Position

Enterprise Bank & Trust is seeking a Teller I to provide prompt, efficient, and friendly services to clients. The role involves processing a variety of business and consumer transactions, including heavy cash handling responsibilities. The Teller I will be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record. This position requires responding to clients' needs and inquiries in a courteous manner, performing minor account maintenance tasks, and educating clients on bank technology. The Teller I will also assist branch and fellow team members in achieving goals and ensuring safe banking practices.

Requirements

• High School diploma or equivalent required
• Customer service experience required
• Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred
• Strong math and problem solving skills
• Excellent interpersonal and customer service skills with the ability to cross sale products and services
• Must maintain confidentiality of client transactions and bank records
• Team-oriented, possess a positive attitude and work well with others
• Strong oral and written communication skills
• Ability to operate standard office equipment, such as, computer work stations, calculators, and copier
• Ability to prioritize; handle multiple tasks; and work independently
• Strong organizational skills and detail-oriented with high degree of accuracy
• Willingness to travel to other locations as necessary for branch coverage.

Nice To Haves

• Experience working in an environment with individual and team goals preferred
• One year of cash handling experience preferred

Responsibilities

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
• Responds to clients' needs and inquiries in a courteous and friendly manner.
• Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering.
• Refers customers to an internal team of experts when additional financial goals and needs are recognized.
• Educates clients on bank technology, such as mobile and online banking, ATM and ITM.
• Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks.
• Ensures safe and sound banking practices, including adherence to all applicable laws and regulations.
• Assist in opening and closing the branch, following procedures set by corporate security.
• Performs other miscellaneous duties as assigned.

Benefits

• Annual paid volunteer time off
• Charitable-matching opportunities
• Professional growth opportunities
• Opportunity to chart career path

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED