Teller I

Southern States Bank • Roanoke, AL

405d

About The Position

The Teller I position at Southern States Bank is an entry-level role focused on providing customer service in a banking environment. The incumbent will assist customers with deposits, withdrawals, and other banking transactions under close supervision, while also learning to explain the bank's services and make referrals to other personnel. The role emphasizes accuracy and compliance with banking standards and regulations.

Requirements

• High School diploma or equivalent required.
• Less than one year of Teller or related experience preferred.
• Basic knowledge of non-interest bearing and interest bearing demand deposit and savings accounts and related services offered by the Bank.
• Ability to use the Bank's operating system and develop knowledge of BSA and compliance requirements.
• Strong math, verbal communication, customer service, sales referral, PC, and multi-tasking skills.

Responsibilities

• Provides customer service primarily face-to-face, but also by phone when necessary.
• Cashes checks, receives deposits, transfers funds, prepares official checks, takes loan payments, provides traveler's checks, makes cash advances, takes stop payments, etc., all in compliance with Bank Teller Standards, Bank policies, procedures and processes and all applicable external laws and regulations with a specific focus on BSA requirements.
• Focuses carefully on each customer transaction in terms of the appearance of the items presented and knowledge of the customer, and always confidentially reviews any concerns or suspicions with another employee as appropriate to determine if the transaction should be completed.
• Follows all dual control procedures required to maintain internal controls in performing assigned duties, for example in the cases of ATMs, night deposits, vault activities, cash counts, etc.
• Ensures that he or she never processes transactions related to his or her personal accounts or those of a family member.
• Opens and closes designated Teller terminal and accounts for cash assigned, received and disbursed.
• Accurately balances Teller terminal, completes closing report and remits daily work for further processing by Deposit Operations on a daily basis.
• Processes night deposit bags and customer change orders.
• Handles ATM servicing and balancing.
• Processes mail and answers phone.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED