Teller I (Part Time) - Winter Garden

TD Bank • Winter Garden, FL

386d • $43,680 - $54,600

About The Position

The Teller I position at TD Bank is a part-time role focused on delivering exceptional customer service while processing banking transactions accurately and efficiently. The role involves educating customers about TD's products and services, ensuring compliance with banking regulations, and maintaining a secure and organized work environment. The Teller I is expected to engage with customers, resolve inquiries, and promote self-service options, all while adhering to company policies and procedures.

Requirements

• High school diploma or GED required.
• 6 months of work-related experience preferred or equivalent experience through volunteering, education, or military service.
• Ability to work during operating hours including weekends, evenings, and holidays as scheduled.
• Demonstrated customer service skills preferred.
• Strong organizational skills and attention to detail.
• Ability to function in a fast-paced and changing environment.
• Excellent communication skills, concise and clear.

Nice To Haves

• Experience in a banking or customer service role.
• Familiarity with cash handling procedures.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver legendary customer experiences by processing everyday banking transactions accurately and efficiently.
• Educate customers on TD's products and services or refer them to partners for specialized solutions.
• Perform customer transactions including deposits, withdrawals, and loan payments.
• Process cash transactions such as cashing checks and balancing cash drawers with high accuracy.
• Respond to and resolve customer inquiries and concerns, escalating to management as necessary.
• Engage in lobby leadership by managing customer flow and welcoming customers.
• Understand customer preferences and educate them on self-service options.
• Conduct needs-based conversations to offer financial and digital solutions.
• Ensure compliance with operational activities according to company guidelines and regulations.
• Verify customers' identities following authentication policies and procedures.
• Balance cash drawers and ATMs as necessary.
• Adhere to safe deposit box procedures and maintain security of cash and confidential information.
• Complete required training by established due dates.

Benefits

• Competitive hourly wage ranging from $21.00 to $26.25.
• Opportunities for career development and skill enhancement.
• Access to health and well-being benefits.
• Paid time off including vacation and holidays.
• Banking benefits and discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees