Teller I (Part Time) - Port Orange

TD Bank-posted about 1 year ago

$43,680 - $54,600/Yr

Part-time • Entry Level

Port Orange, FL

5,001-10,000 employees

Credit Intermediation and Related Activities

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The Teller I position at TD Bank is a part-time role focused on delivering exceptional customer service while processing banking transactions accurately and efficiently. The role involves educating customers about TD's products and services and ensuring compliance with operational guidelines. The Teller I is responsible for managing cash transactions, resolving customer inquiries, and maintaining a secure and organized work environment.

Deliver legendary customer experiences by processing everyday banking transactions accurately and efficiently.
Educate customers on TD's products and services or refer them to partners for specialized solutions.
Perform customer transactions including deposits, withdrawals, loan payments, and safe deposit box payments.
Process cash transactions such as cashing checks, verifying currency, and balancing cash drawers with high accuracy.
Respond to and resolve customer inquiries and concerns, escalating to management as necessary.
Engage in lobby leadership by orchestrating customer flow and warmly welcoming customers.
Understand customer preferences and educate them on self-service and digital options.
Conduct needs-based conversations to offer financial and digital solutions, referring customers to appropriate partners when necessary.
Make sound decisions and provide timely problem resolution, escalating difficult issues to management.
Ensure compliance with operational activities according to company guidelines and regulations.
Verify customers' identities by following authentication policies and procedures.
Balance cash drawers and ATMs as necessary.
Adhere to safe deposit box procedures and operations.
Maintain appropriate cash limits and secure cash at all times.
Ensure confidential customer information is securely stored throughout the day.
Follow all security and audit measures to minimize potential loss.
Utilize bank tools and processes to detect, address, and prevent fraud.
Complete all required in-classroom and online training by established due dates.

High school diploma or GED required.
6 months of work-related experience preferred, or equivalent experience through volunteering, education, or military service.
Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.
Demonstrated customer service skills preferred.
Strong organizational skills and attention to detail.
Ability to function in a fast-paced and changing environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.

Experience in a banking or financial services environment.
Familiarity with cash handling procedures and customer service best practices.

Competitive hourly wage ranging from $21.00 to $26.25.
Opportunities for career development and skill enhancement.
Paid time off including vacation, flex, and holiday PTO.
Banking benefits and discounts.
Access to health and well-being benefits.
Participation in savings and retirement programs.

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Teller I (Part Time) - Port Orange

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