Teller Floater

Flagstar Bank • Jackson Heights, NY

1d • $19 - $24

About The Position

In this role, you will be providing excellent service to clients by assisting them with processing routine financial transactions on a day-to-day basis in accordance with all Bank policy and procedures. Will travel to Financial Centers and lend support to the teller units as needed. Locations for coverage are as follows: Queens and Manhattan, & Brooklyn.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
• 0 – 3 years of customer service and sales experience, required

Nice To Haves

• Experience in financial services industry, preferred

Responsibilities

• Greet and service clients in a friendly and courteous manner.
• Answer phones.
• Provide account information, answer client questions and direct clients appropriately for further assistance as needed.
• Process client transactions, including but not limited to, cash and check deposits, withdrawals, check cashing, loan payments, issue official checks and money orders, transfers, general ledger entries, completion of CTRs, etc. accurately and efficiently.
• Maintain an adequate cash supply at all times: buying from & selling to the vault as needed ensuring established drawer limits are not exceeded.
• Balance cash on hand, transactions processed and negotiable items daily and ensure that totals prove to the figures on record in the computer.
• May assist with retrieval and processing of ATM deposits and ATM Settlement.
• May assist with retrieval and processing of deposits made to Night Depository.
• May input wire transfers.
• May sell and purchase foreign currency.
• Complete ongoing training as required Compliance, HR, etc.
• Provide support for the Private Client Groups as needed.
• May be asked to assist in alternate Financial Centers.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees