Teller Float

Camden National Bank • Randolph, ME

258d

About The Position

Live here. Play here. Bank here. Work here. If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place. Get to know us: We're your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We've been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Knowledge of Database software and Internet software.
• Demonstrated knowledge of debits and credits.
• Working knowledge of the Vertex Teller, Jack Henry Experience, CRM, Outlook, Jabber, and Cisco telephone systems.
• Experience with customer relations.
• Demonstrated ability to use a computer.
• Willingness to learn and speak with customers about products and services and to learn referral skills.
• Excellent communication skills.
• Detail oriented, with patience for performing repetitive tasks.
• Skillful and accurate operation of a ten-key adding machine.
• Demonstrated accuracy in numeric data processing.

Responsibilities

• Display working knowledge of bank application software by utilizing computer systems to obtain customer information, account balances, account transactions, etc.
• Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction.
• Process a variety of transactions using judgment regarding the validity of transactions presented.
• Refer items outside of own authority or questionable transactions to a supervisor or manager.
• Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines.
• Process deposits and payments received by mail, night drop, and in the ATM.
• Maintain a satisfactory proving record.
• Respond to general customer inquiries and assist customers with consumer and business products.
• Adhere to Teller policies and procedures.
• Answer incoming calls and respond as appropriate to serve the needs of the caller.
• Demonstrate knowledge of teller processing which includes transaction processing, maintenance of equipment, cash handling, and beginning and end of day procedures.
• Demonstrate a general understanding of Vault procedures.
• Participate in the sales and service activities through support and referrals.
• Deliver the best banking experience to customers.
• Demonstrate a strong knowledge of bank products and services.

Benefits

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED